Home » Brown in America, Business, DesiPundit, Technology

HCL CEO says American grads unemployable

From Santosh On 22 June 2009 View Comments

Reports are flowing in about the firestorm being generated in American tech circles by the alleged comments of the CEO of HCL Technologies, Vineet Nayar. Please note: I don’t have a source for the exact comments, hence “alleged”. [InformationWeek]

Stereotypes go both ways, apparently. Vineet Nayar, the highly respected CEO of India-based IT services provider HCL Technologies, recently told a New York City audience of about 50 customers and partners that most American tech grads are “unemployable.” Why’s that? Americans looking to enter the tech field are preoccupied with conceiving the next big thing and getting rich, Nayar maintains. They’re far less willing than students from developing economies like India, China, and Brazil to master the “boring” details of tech process and methodology–ITIL, Six Sigma, and the like. As a result, the HCL chief says, most Americans are just too expensive to train, despite the Indian IT industry’s reputation for running the most exhaustive training programs in the world.

11391_vineet_nayarAs a techie, these remarks present an interesting view point for me. From my purely anecdotal perspective and experience with both, the Indian education system is largely geared to churning out grads who excel in process-oriented solutions while the American education system encourages applying creative thinking to existing solutions. And of course, there are plenty on either side, who don’t fit this stereotype.

Going back to Nayar’s alleged comments, working in a outsourcing shop like his, requires a certain mind set, which a grad from the Indian education system is more likely to be prepared for. So perhaps, what Nayar meant to say was that grads from the American education system and workforce are less likely to possess the mind set to work in his company. If Nayar sets the requirements of who his company will employ, that is his decision and prerogative as the CEO of that company.

Assuming Nayar made those comments, to paint all individuals who work in the tech industry as employable or unemployable, because they come from a certain nation and/or education system, in a public forum no less, is just plain wrong and unbecoming of someone in his position.

As Rob Preston of the InformationWeek article puts it:

Imagine if the CEO of a U.S.-based tech company marched into Mumbai seeking a bigger share of the country’s multibillion-dollar market and declared the locals to be unemployable and untrainable.

He is correct. Such a comment from an American CEO would’ve set the desi media and blogosphere ablaze. It is only right that when an Indian CEO does the same, we debate it in a similar passionate manner.

Predictably, this alleged comment by the CEO of a major Indian tech company has generated conversation in tech circles and the comments in some message boards would put Rediff comments to shame. And also, above all, such language plays into the hands of demagogues like Lou Dobbs, who indulge in stereotyping the other way round.

So what do you think? Is Vineet Nayar correct or is his alleged comment an unfair stereotype of American grads? Personally, I vote for the latter.

Looks like you've just discovered us. Add our RSS feed to keep up with the new posts.

  • john
    @Hiranya : Poster possible HCL employee, trying very hard to post Vineet's blog URL all over the place.
  • Santosh
    Arunk,
    Who knows what his real point was. The thing is whatever it was he was trying to say, he picked the least articulate way to do it.

    Kancheong,
    That ad is so pretentious it's funny.

    John,
    It's possible it's a HCL employee trying to link Nayar's lame response.
  • kancheong Spider
    His company is an outsourcing sweatshop ...of course people with 10 cents worth knowledge would better know.And their ridiculous AD's just sum it all up.
    http://www.youtube.com/watch?v=oWvLHyDsNII
  • IMO, it is a loaded statement and as such ambiguous. If he mean unemployable for his company because of the type of business they do (which requires heavy dose of processes), then that is possible albeit still a gross generalization - and certainly undiplomatic. Perhaps that this was the viewpoint of IT services, particularly the kind HCL provides was implied.

    But if he means beyond that and more generally, then he is smoking stuff. I also loved the way he clubbed "next big thing" with "getting rich" - although I know what he means :) ! True, that many startups come up with innovations with the hope of that pot of gold - but I would say a lot more american grads are getting rich on Wall Street without all this startup nonsense. In other words if the aim is to become rich, innovation in technology etc. has the odds of lottery.

    Arun
  • Santosh
    Hiranya,
    Like I said earlier I could not find the original quotes anywhere.
    Thanks for the link. As for Vineet Nayar, if he had said in his meeting what he wrote on his blog, it probably might not have been as controversial.
    As a former journalist, do you think he did this for publicity?
  • Hiranya
    This is a lot being made out of nothing... this singular quote is being taken out of context and being blown out of proportion.
    as a former journalist i am aware of the importance to know the whole picture and at least get the story from all sides. i goggled Vineet and found his blog: http://vineet.hclblogs.com/ this definitely sets the perspective of the education scenario in the right perspective.
    do read it before judging solely on one quote published
  • Santosh
    Mahesh,
    If you have access to one of these ads please feel free to share. They do make for great entertainment.

    Rajesh,
    While the number of foreign students exponentially increases in Masters programs, I don't think that's what Nayar meant. From his comments it appears all American grads are unemployable. That's the beauty of sweeping generalizations.

    Real Doc,
    Not sure if he's an idiot but he can certainly use a crash course in PR.

    Desi with American "Attitude" ,
    I agree. It does appear he's talking about hiring employees who will carry out tasks without questioning their mai-baap bosses.
  • Desi with American "Attitude"
    American business attitude is "look out for number one". If you employ me, and I learn from you, and I start up a competitor firm that can do what you do better and cheaper, and I steal all your clients, you shouldn't be terribly surprised. That's the way capitalism works, and that's the way entrepreneurs get rich.

    What he wants are mindless droids that work endless hours for minimal pay without thinking. He's welcome to his vision of his company but he shouldn't be terribly surprised if the smartest people never opt for such a completely bogus "career".
  • A real Doc
    This guy sounds like an idiot! To make comments like that with no basis. Innovation does not always require process-oriented stuff, its usually required to scale the business. If process was embedded in the early stages of innnovation, nothing would get done - it would become turn into Indian govt!

    Another desi that does not agree with this HCL nut job - go back to your salt mine and keep exploiting our fellow desi's!
  • Rajesh
    Ok, IMHO his comment has been blown out of proposition . What he meant was how many Americans do you find to have done Masters say in CS when compared to Immigrant students with the same degree? In my own class I have more foreign students than Americans. So, when a company come to campus for hiring the requirements (8/10) are MS and not BS but the number of American students with only a BS degree when being compared against immigrant students with MS is very high. If you are running a business whom will you be hiring? Ofcourse the Masters. not that BS arent smart but the degree will have some value and thats what he meant by saying they are unemployable.

    I think this is what he meant. what do you guys think?
  • Mahesh Ramamurthy
    If this was real it would not be really surprising.

    Most of these Desis are obsessed with academic excellence as defined by the Indian educational system (IES). I have come across advertisements(by Desis) in Dice for jobs in US which ask for top mark holders from top Indian Universities / IIT.

    Perhaps the reason is that the rote learning based, dog eats dog world of IES produces so called 'brilliant' folks who can work their skin off while being servile and unthinking.

    This is also a big insult to all the innovation from MIT/Stanford et al which in the first place created and nurtured the US IT industry.
blog comments powered by Disqus