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Indian companies are now outsourcing to the US and A.
It would be easy to imagine Reno, Ohio, as the type of place that would be hit hardest by outsourcing - a small American town losing out to the invisible hand shifting jobs to places like Bangalore and Guangzhou. Instead, outsourcing is bringing the jobs to Reno. Across the street from an Army Reserve center and next to a farm, a customer-service call center hums, its 250 workers answering phones for online travel agency Expedia. The center’s owner? Indian conglomerate Tata Group.
Lou Dobbs changes stance on outsourcing, says outsourcing is now good for American workers
I protest. Indian companies are already outsourcing jobs of Indian citizens to folks with phoren accents in Mexico. Why is Tata outsourcing its call centers to people who speak with funnier accents, i.e., in Ohio? Isn’t there enough English speaking people in India to handle call centers?
Free markets be damned, who is going to protect the jobs of Indian citizens from being sent overseas by unscrupulous big businesses? I think I may have to take a stand and become the desi Lou Dobbs. “Exporting India” will be the name of my show as I call upon “expert” after dubious “expert” and indulge in my very own speshul brand of nationalism, protectionism and xenophobia.
On a less humorous note, here is an uber prediction. Tata (1,2) did not choose Reno, Ohio, because of its natural scenery. Ohio lies between the coal mines of West Virginia and the crumbling American automobile industry in Detroit, Michigan. Given the recent struggles of the American motor industry and the success of foreign car companies in the US, is it simply a co-incidence that Tata would start building its base in the same area? This UberDesi thinks not.
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